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For some, the thought of starting therapy can be intimidating. Here, we answer a few questions you may have about therapy and the counseling process. Feel free to contact us if you have any additional questions that aren’t covered here or need any further information.


Do you accept my insurance?

We currently accept most insurance plans. You can inquire here to see if your insurance is accepted.

If your insurance company is not accepted, or is considered out-of-network, there is a possibility of reimbursement through your insurance company.


*We always advise first checking with your health insurance company before selecting an out-of-network service provider for any information pertaining to possible out-of-network provider reimbursement.

What do your sessions cost out-of-pocket and what are acceptable forms of payment?

Your cost per session is dependent upon the length of the appointment, usually ranging from $80 - $150. We accept cash, personal check, credit cards, ACH bank transfer and Health Savings Account plans 

What is your cancellation policy?

If you are unable to keep your scheduled appointment, we ask for 24

hours' notice when possible. Of course, we understand unforseen

emergencies arise, and will try to work with you around your

schedule. However, repeated failure to provide such notice will

result in an out of pocket charge for the session.

Are you currently providing in-person or video sessions?

In light of recent circumstances due to COVID-19, we are currently

offering in-person sessions, as well as phone and video sessions.

Due to the ongoing nature of the pandemic, in-person sessions may

possibly have to transition to telehealth for a period of time, but our

therapists will always work with you to address your changing


How do I know if therapy is right for me?

In all honesty, most people have to try therapy to know whether it is right for

them. If you are considering therapy, then there are likely issues you are

struggling with, and most people report feeling relief with both the support as

well as the opportunity to speak about concerns in a confidential space. Studies

show that some of the benefits of therapy include improved communication and

interpersonal skills, improved mood, clearer thinking, increased self esteem and

a greater sense of calm and inner peace. We try to make the experience as

comfortable as possible for you. Our main goals are:

  • To provide you with a non-judgmental, safe space in which to focus on any issues that may be affecting you.

  • To work with you at your own pace in a collaborative effort.

  • To check in with you and try to ensure that therapy is addressing the goals and issues you want to address, and allow you to have input into the course of your treatment.

  • To help you achieve the highest quality of life possible while navigating through issues that are affecting you and impacting your daily life.

Will you disclose anything we’ve talked about in therapy, or is what I say confidential?

Confidentialty is an important aspect of counseling. This means that under normal

circumstances no one outside the therapy session is given any information, even the fact you are attending, without your express written consent. However, there are a few

instances in which we are required both legally and ethically to disclose

information from sessions.

  • The client posing a potential threat to the safety of themselves or others.

  • Your information is subpoenaed by a court of law.

  • We are ordered by the court to release confidential or privileged information.

  • The client gives us the consent to release otherwise confidential information obtained in therapy.

How does confidentiality work in terms of a minor/adolescent?

While the consent of an adult is required in order to provide mental health services to a minor, in order to serve in the best interest of the minor in question, we will make every attempt to keep the information obtained in our sessions confidential. Parents/guardians will be made aware of this, as this is done in an attempt to ensure the highest level of trust between the patient and their counselor.

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