

Frequently Asked Questions
We understand that starting therapy can feel intimidating, and it’s completely natural to have questions. This section is designed to guide you through some of the most common questions about the administrative and clinical process. If you have any additional questions or need further information, please don’t hesitate to reach out—we’re here to support you every step of the way.
Do you accept my insurance?
We currently accept most insurance plans. You can view our list of accepted insurance plans online and/or inquire here to see if your insurance is accepted.
If we do not participate with your insurance, or it is considered out-of-network, there is a possibility of reimbursement through your insurance company.
*We always advise first checking with your health insurance company before selecting an out-of-network service provider for any information pertaining to possible out-of-network provider reimbursement.*
What do your sessions cost out-of-pocket and what are acceptable forms of payment?
Your cost per session is dependent upon the length of the session, usually ranging from $80 - $150. We accept cash, personal check, credit cards, ACH bank transfer and Health Savings Account plans.
What is your cancellation policy?
If you are unable to keep your scheduled appointment, we kindly ask for at least 24 hours’ notice whenever possible. We understand that unforeseen emergencies can arise and will make reasonable efforts to accommodate these situations.
However, repeated failure to provide adequate notice will result in a $50 out-of-pocket late cancellation or no-show fee. Additionally, 3 late cancellations and/or no-shows may result in discharge from services.
Are you currently providing in-person or telehealth sessions?
We currently offer both telehealth and in-person sessions to accommodate the diverse needs and preferences of our clients. Whether you prefer the convenience and flexibility of virtual therapy or the connection of face-to-face sessions, we are committed to meeting you where you are. Our goal is to provide a supportive and accessible therapeutic experience tailored to your unique circumstances
How do I know if therapy is right for me?
In all honesty, most people have to try therapy to know whether it is right for them. If you are considering therapy, then there are likely issues you are struggling with, and most people report feeling relief with both the support as well as the opportunity to speak about concerns in a confidential space.
Studies show that some of the benefits of therapy include improved communication and interpersonal skills, improved mood, clearer thinking, increased self esteem and a greater sense of calm and inner peace. We try to make the experience as comfortable as possible for you.
Our main goals at Perspectives Counseling of LI are:
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To provide you with a non-judgmental, safe space to focus on any issues that may be impacting you.
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To work with you at your own pace in a collaborative effort.
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To check in with you and try to ensure that therapy is addressing the goals and issues you want to address, and allow you to have input into the course of your treatment.
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To help you achieve the highest quality of life possible while navigating through issues that are affecting you and impacting your daily life.
Will you disclose anything we’ve talked about in therapy? Is everything we discuss confidential?
Confidentiality is an important aspect of counseling. This means that under typical circumstances no one outside the therapy session is given any information, even the fact you are attending, without your express written consent.
However, there are certain circumstances in which we are legally and ethically required to disclose information shared in sessions. These include:
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When a client may pose a risk to their own safety or the safety of others
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When records are subpoenaed by a court of law
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When we are ordered by a court to release confidential or privileged information
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When a client provides explicit consent to share otherwise confidential information obtained in therapy
How does confidentiality work in terms of a minor/adolescent?
While the consent of an adult is required in order to provide mental health services to a minor, in order to serve in the best interest of the minor in question, we will make every attempt to keep the information obtained in our sessions confidential. Parents/guardians will be made aware of this, as this is done in an attempt to ensure the highest level of trust between the patient and their counselor.
